Privacy Policy

Last Updated: November 2026

Meridian Partners Hub (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, browse our furniture collections, create an account, or purchase products from our online store.

By using our website, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following categories of personal information when you use our website:

Personal Information

  • Full name
  • Email address
  • Phone number
  • Billing and delivery address
  • Account login information

Order & Transaction Information

  • Products purchased
  • Order history
  • Delivery preferences
  • Payment transaction details
  • Order confirmation and refund information

Technical Information

  • IP address
  • Browser type and version
  • Device information
  • Operating system
  • Website usage information
  • Cookies and similar tracking technologies

We only collect information that is reasonably necessary for operating our website and providing our services.

2. How We Use Your Information

We may use your personal information for the following purposes:

  • Processing and fulfilling your orders
  • Arranging deliveries and collections
  • Managing customer accounts
  • Providing order confirmations and updates
  • Responding to customer enquiries
  • Processing payments, refunds, and returns
  • Improving our website and shopping experience
  • Providing customer support
  • Sending promotional communications where permitted
  • Preventing fraud and unauthorized activities
  • Maintaining website security
  • Complying with applicable legal and regulatory requirements

3. Payment Information

Payments made through our website may be processed by third-party payment service providers.

Your payment information is handled according to the relevant payment provider’s privacy and security practices.

We do not intend to store complete payment card details directly on our website unless specifically required and handled through appropriate compliant systems.

4. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to enhance your browsing and shopping experience.

Cookies may be used to:

  • Remember your shopping cart
  • Maintain login sessions
  • Store website preferences
  • Improve website functionality
  • Analyze website traffic and performance
  • Support marketing and advertising activities, where applicable

You may manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect website functionality.

Where required, we will obtain consent for non-essential cookies and tracking technologies.

5. Sharing Your Information

We may share your information with trusted third parties where necessary to operate our business and provide our services.

These may include:

  • Payment processing providers
  • Delivery and logistics companies
  • Website hosting providers
  • E-commerce platform providers
  • Customer support services
  • Analytics and marketing service providers
  • Professional advisers
  • Government or regulatory authorities where legally required

We share only the information reasonably necessary for the relevant purpose.

We do not sell your personal information as a business practice.

6. Data Storage & Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, loss, or misuse.

These measures may include access controls, secure hosting, encryption where appropriate, and monitoring of website security.

However, no online system or electronic transmission can be guaranteed to be completely secure.

7. Data Retention

We retain personal information only for as long as reasonably necessary to fulfil the purposes described in this Privacy Policy.

Retention periods may depend on:

  • The nature of the information
  • Customer account activity
  • Order and transaction requirements
  • Legal and regulatory obligations
  • Dispute resolution requirements

When personal information is no longer required, it will be securely deleted, anonymized, or otherwise handled in accordance with applicable requirements.

8. Your Privacy Rights

Subject to applicable laws and regulations, you may have the right to:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of certain personal information
  • Withdraw consent where processing is based on consent
  • Object to certain processing activities
  • Request information about how your personal information is used

Certain information may need to be retained where required by law or for legitimate business purposes.

9. Marketing & Promotional Communications

We may send promotional emails, newsletters, product announcements, and special offers where permitted by applicable law.

You may unsubscribe from promotional communications at any time using the unsubscribe option provided in the relevant communication.

Please note that transactional communications, such as order confirmations and delivery notifications, may continue even after you unsubscribe from marketing emails.

10. Third-Party Websites

Our website may contain links to third-party websites, payment platforms, or external services.

We are not responsible for the privacy practices, policies, or content of third-party websites.

We recommend reviewing the relevant privacy policies before sharing personal information with external services.

11. International Data Transfers

Your personal information may be processed or stored outside the country in which you reside, depending on the services and technology providers used by our business.

Where applicable, we will take reasonable measures to ensure that such transfers comply with relevant data protection requirements.

12. Children’s Privacy

Our website and services are intended for individuals who are legally able to make purchases or use our services under applicable laws.

We do not knowingly collect personal information from children in circumstances where parental consent or other legal authorization is required.

If we become aware that personal information has been collected unlawfully from a child, we will take appropriate steps to address the matter.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, website functionality, technology, or legal requirements.

Any updates will be published on this page along with the revised effective date.

We encourage visitors to review this Privacy Policy periodically.

14. Applicable Laws

This Privacy Policy is intended to operate in accordance with applicable data protection and privacy laws of the United Arab Emirates, including relevant provisions of UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data, where applicable.

The applicability of specific legal requirements may depend on the nature and location of our business operations and the processing of personal information.